9 beste Stellen als customer service representative in genève – aktuell auf Personalsuche

Customer Service Representative FR-EN-DE
Spineart —Plan-les-Ouates, GE
- 100%
- Kundendienst
- Englisch
- Microsoft Office
Direkt bewerben
4 Tage
Executive Director, Representative-Switzerland
bankfab —Genf, GE
- 100%
German Customer Service Representative | Relocate to Greece
Next Job Abroad —Genf, GE
- 100%
- Hybrides Arbeiten
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
- Mitarbeiterrabatt
Direkt bewerben
Senior Client Relationship Manager
PICTET —Genf, GE
- Management-Erfahrung
- Englisch
- Bachelor
Freight Forwarder Air Freight Healthcare (m/w/d)
DSV —Meyrin, GE
- 100%
- Englisch
9 Tage
Legal Officer
World Intellectual Property Organization —Genf, GE
- CHF 64’121 - CHF 121’445 pro Jahr
- Englisch
- Bachelor
- Organisationstalent
Terminal Investment Director
MSC Mediterranean Shipping Company S.A. —Genf, GE
- Englisch
Financial Support Officer for the CMS Experiment (EP-CMS-ORG-2026-120-LD)
CERN —Genf, GE
- 100%
- Hybrides Arbeiten
- Microsoft Excel
- Kundendienst
- Englisch
Direkt bewerben
8 Tage
Private Jet Sales Consultant - CHF 70'000 + 10% Commission (German Speaking)
Air Charter Service —Genf, GE
- CHF 70’000 pro Jahr
- 100%
- Kundendienst
- Kommunikationsfähigkeit
Direkt bewerben

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Customer Service Representative FR-EN-DE

Spineart -
Plan-les-Ouates, GE

Direkt bewerben

Details zur Stelle

Festanstellung | 100%
vor 4 Tagen

Qualifikationen

Französisch
Kundendienst
Englisch
Microsoft Office
Analysefähigkeit
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Mission:

The Customer Service Representative acts as the internal and external customers advocate.

You will support the day-to-day operations related to order management with the objective to ship all orders on time and in full.

Your main duty is to maximize service level by exceeding customer expectations all the time.

Main activities:

Represent company to external and internal customers and provide stellar customer service.
Process sales orders in the ERP and confirm products availability to customers, manage replenishment of consignment inventories by focusing on stock and allocation issues to maximize service level.
Ensure customer orders are shipped on time and in full, coordinate deliveries, follow-up on customer inquiries, liaise with management regarding customer credits, identify quality assurance complaints, trace lost shipments.
Approve return requests in coordination with Supply Planning and coordinate returns.
Manage shipping priorities and clarify customer orders for the shipping department.
Communicate weekly open orders and backorder reports to the field team and customers.
Coordinate physical inventories at customer facilities with field staff: issue inventory listing and reconcile discrepancies.
Approve allocation of stock in short supply in coordination with field staff and Demand & Supply Planning.
Issue special price quotations and bids, coordinate pricing allowances, deductions and adjustments.

Reconcile forecasts with orders, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.
Connect customers to appropriate Corporate support or field staff.
Be the point of contact with customer and Sales to investigate and correct unpaid invoice with discrepancies and supporting Finance with documentation, and handling escalations and credit notes.

Your profile:

Proficiency in German, English, French mandatory. Other languages a plus.
Minimum 3-5 years Customer Service experience in Medical Device or Pharmaceutical industry preferred.
Significant PC knowledge. Skilled competence with Microsoft Office, Microsoft Dynamic a plus.

This role entails the following skills:

Dedication to providing exceptional customer service and prioritizing needs of those seeking information from the company.

Excellent oral, written and interpersonal communication skills.
Highly effective at overcoming obstacles - tenacious and resilient.
Exceptional listening and analytical skills.
An excellent team player - highly effective in working with others but also capable of working independently as necessary.
Maturity and good judgment to understand when to exercise initiative and handle queries directly, and when to escalate queries to higher authority.
Ability to multi-task and an attention to detail.
Must be able to work in a fast paced, time-sensitive environment.
Ability to prioritize tasks and meet deadlines independently.

Interested ? Apply now.

Direkt bewerben

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customer service representative Jobs in genève

Customer Service Representative FR-EN-DE

Executive Director, Representative-Switzerland

German Customer Service Representative | Relocate to Greece

Senior Client Relationship Manager

Freight Forwarder Air Freight Healthcare (m/w/d)

Legal Officer

Terminal Investment Director

Financial Support Officer for the CMS Experiment (EP-CMS-ORG-2026-120-LD)

Private Jet Sales Consultant - CHF 70'000 + 10% Commission (German Speaking)

Other jobs to consider

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customer service representative Jobs in gen&egrave;ve

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Ich möchte aktuelle Job-E-Mails für Stellen als customer service representative in gen&egrave;ve erhalten

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customer service representative Jobs in genève

Ich möchte aktuelle Job-E-Mails für Stellen als customer service representative in genève erhalten