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Senior Corporate Travel Consultant - Avenir

Direct ATPI -
Genf, GE

Jetzt bewerben

Details zur Stelle

Leistungen

Unterkunft

Qualifikationen

Preisgestaltung
Microsoft Outlook
Kundendienst
Verträge
Führungserfahrung
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

As a key member of the Avenir Corporate Operations team, the Sr Corporate Avenir Travel Consultant will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Expedition Expectations

Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
Completes a training plan to learn the Avenir platform (powered by Spotnana) and contribute to the practice by providing feedback on areas of improvement and optimization
Provides high touch concierge level service to designated Avenir clients, which may include leisure and personal services, upgrades, reconfirmation of accommodations prior to travel
Ability to handle multi-cultural Avenir clientele
Advises clients of international travel requirements such as visas, passports, immunizations, etc.
Strong working knowledge and understanding of international pricing rules and procedures
Supports one or more accounts
Operates within detailed procedures
Interacts with traveler, travel arranger, travel managers and provides 1st level of support for customer service and technical issues
Ensures compliance of a client's travel policy while utilizing DT preferred vendors to maximize profit
Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
Attends staff and training meetings for ongoing updates in travel industry and office procedures
Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success

Minimum five years of corporate consultant experience
Ability to create domestic and international multi-segment, multi-destination itineraries
Must demonstrate industry knowledge
Proficiency in one or more GDS
Ability to meet and exceed required performance standards
Excellent customer service skills
Excellent verbal and written communication skills
Minimum knowledge of Outlook skills and basic Microsoft platforms
Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limo
Supports multiple accounts
Operates within detailed procedures

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you're passionate about innovation and ready for what's next, we'd love for you to join us!

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concierge Jobs in genève 1 ge

Senior Corporate Travel Consultant - Avenir

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