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VN Mobility: Information Management Officer (P)

Iom Usrap Dc -
Genf, GE

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 9 Tagen

Leistungen

Unterkunft

Qualifikationen

CRM-Software
Französisch
Spanisch
Management-Erfahrung
Salesforce
Datenanalyse
Englisch
Master
Datenbanken
Bachelor

Vollständige Stellenbeschreibung

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

This Vacancy Notice is part of IOM’s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only.

Organizational Context and Scope

Under the overall supervision of the Chief of MPX, the direct supervision of the Information Management Officer in close coordination with the Return and Reintegration Officer and Protection Officer in HQ, and in collaboration with the Migrant Management Operational Systems Application (MiMOSA) Product/Project Manager in the Global Shared Services Centre (GSSC) and the Regional Information Management Officers, the Information Management Officer will support MPX’s global or regional programmes by ensuring the information management systems are fit for purpose, respond to operational needs, including in challenging operational contexts, and have high adoption rates .

Responsibilities: In coordination with direct supervisor, carry out business process modelling and analyse direct assistance workflows of priority Regional and Country Offices, evaluate information management requirements to support workflow processes and document functional specifications.

Contribute to the development and update of Standard Operating Procedures (SOPs), guidelines, policies, and capacity-building materials to strengthen MPX information management activities and MiMOSA and IMAP usage. Apply IOM’s Data Protection Principles, Data Governance Policy,and other relevant ethical and operational guidelines.

Provide technical guidance and support to the Regional and Country Offices in MPX information management.

Support the expansion of the use of MiMOSA and IMAP to facilitate the adoption of the platforms consistently across the Organization, in line with relevant instructions and internal guidance notes.

Contribute to the development and delivery of trainings for relevant programme staff.

Develop data reports and data output functionality for MiMOSA and IMAP to meet the requirements of internal and external stakeholders, ensure the inclusion of migrant assistance data in visual analytic applications.

Contribute to the development of ad hoc data collection solutions to support the Regional and Country Offices.

Contribute to quality control and standardisation efforts for data generatedby and shared from MPX to ensure validity and reliability over time.

Provide technical inputs and information for the development of partnershipswith private sector entities to support MPX’s information management strategy.

Contribute to the development of regular information and knowledge products on migrant assistance, including inputs for research publications and assisting with the development of partnerships with academic and research institutions.

Recommend and implement technical solutions related to data collection, analysis, and visualization of migrant assistance data, in line with best practices on data security and data protection, particularly through partnerships with the private sector, academic institutions, and other stakeholders.

Undertake travel duties as required.

Perform such other duties as may be assigned.

Qualifications: Education

Master’s degree in Political Science, Economics, Public Health, Migration Studies, Computer Science, or a related field from an accredited academic institution with two years of relevant professional experience; or,
Bachelor’s degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

Experience in the field of migrant assistance, particularly Assisted Voluntary Return and Reintegration (AVRR) and protection;
Proven ability or experience to deliver technical trainings;
Experience with statistical analysis tools;
Experience in case management/customer relationship management systems is desirable; and,

Experience in the use of SalesForce is desirable.

Skills

Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high-quality reports;
Excellent data management skills, including the development and management of databases; and,
Excellent data verification, validation, classification and transformation skills.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written).

Working knowledge of French is an advantage.

Required Competencies

IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage : Demonstrates willingness to take a stand on issues of importance.
Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted.

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