20 beste Stellen als english it support in luzern lu – aktuell auf Personalsuche

Onsite Deskside Support - Zug, Switzerland
Slipstream IT —Zug, ZG
- 100%
- Englisch
- Vor Ort
Direkt bewerben
Technology Integration Manager (all genders)
WIK Switzerland GmbH —Luzern, LU
- 100%
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
2 Tage
Incident & Vulnerability Coordinator – Cyber Security Siemens SI B 80-100%
Siemens —Zug, ZG
- Hybrides Arbeiten
- Management-Erfahrung
- Englisch
- Bachelor
7 Tage
Sales&Administration Support, Baar (Zug)
EDV Werke AG —Baar, ZG
- Montag bis Freitag
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Direkt bewerben
Workstudent - AI Infrastructure Deployment and Maintenance 40-60%
Siemens —Zug, ZG
- Teilzeit
- Hybrides Arbeiten
- Englisch
- AWS
- Scripting
8 Tage
Customer Service Executive
IWG —Zug, ZG
- Englisch
- Microsoft Office
- Kommunikationsfähigkeit
- Aufstiegsmöglichkeiten
Executive Assistant - Building Products (100%)
Siemens —Zug, ZG
- 100%
- Englisch
- Führungserfahrung
- Kommunikationsfähigkeit
Value, Access & Policy Associate
Amgen —Rotkreuz, ZG
- Schreibfähigkeiten
- Englisch
- Master
2 Tage
Receptionist/ Front Desk Professional
Partners Group —Baar, ZG
- Gastgewerbe
- Englisch
- Microsoft Office
13 Tage
Customer Service Executive
International Workplace Group plc —Zug, ZG
- 100%
- Englisch
- Microsoft Office
- Kommunikationsfähigkeit
- Aufstiegsmöglichkeiten
Bilingual Business Analyst
TechBiz Global GmbH —Emmen, LU
- 100%
- Homeoffice
- Spanisch
- Englisch
- Bachelor
Direkt bewerben
Internship for students of Medical Technology, Life Science or Engineering (Starting in November in Rotkreuz)
Roche —Zug, ZG
- 100%
- Englisch
- Bachelor
- Kommunikationsfähigkeit
10 Tage
PhD Position for the ERC-funded project TRACES (Terrorism, Race and Embodied Security) full-time, 4 years
Universität Luzern —Luzern, LU
- 100%
- Homeoffice
- Doktorat
- Schreibfähigkeiten
- Englisch
18 Std.
Technology, AI and Automation Intern, Europe
Acadia Pharmaceuticals Inc. —Zug, ZG
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Bezahlte Feiertage
- Eltern-/Erziehungsurlaub
Junior Product Manager
Sobi —Zug, ZG
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
Direkt bewerben
Therapeutic Specialist HIV - Central Switzerland
Gilead Sciences —Zug, ZG
- 100%
- Englisch
- Bachelor
- Kommunikationsfähigkeit
9 Tage
After Sales Technical Support Engineer
BYD Europe —Zug, ZG
- Microsoft Powerpoint
- Englisch
- Kommunikationsfähigkeit
Flight Data Monitoring Manager (a)
Pilatus Aircraft Ltd —Stans, NW
- 100%
- Datenanalyse
- Englisch
- Kommunikationsfähigkeit
Product Manager - Investing (Lucerne)
Amsterdam Platform Creation —Luzern, LU
- 100%
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
7 Tage
Financial and Project Controller
Carrier —Luzern, LU
- CHF 104’500 - CHF 208’500 pro Jahr
- 100%
- Hybrides Arbeiten
- Microsoft Excel
- Management-Erfahrung
- Englisch

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Onsite Deskside Support - Zug, Switzerland

Slipstream IT -
Zug, ZG

Direkt bewerben

Details zur Stelle

100%

Qualifikationen

Englisch
Deutsch

Vollständige Stellenbeschreibung

At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Responsibilities

REQUIRED:

Professional fluency in both German and English, written and verbal, is a must.

Anticipate and/or escalate issues proactively to ensure quick response/resolution times
Acquire and maintain knowledge of current support policies and methods of support delivery to provide accurate solutions to customers
Adhere to ticketing processes and documents issues appropriately and in a timely fashion.
Focus on proactive tasks as they are the foundation for increased system performance and reduced reactive tasks
Demonstrate advanced knowledge of ITIL concepts
Retrieve passwords from password tool
Ensure compliance with Synoptek’s document security standards and policies
Remain quality conscious via phone and email with both technical and non-technical customers
Write formal/informal documents/presentations based on a structured outline, conveying a point of view to the work team
Manage audience expectations by specifying actions and their expected timeline
Ensure compliance with the client’s code of business ethics, standards, and policies
Use advanced analytics including backup remediation, root cause analysis for infrastructure related outages, deploying patches and remediating alerts related to patches and more
Evaluate issues to determine the problem and identify the source and possible solutions using critical thinking skills
Draw connections between various aspects of a problem, and propose viable solutions that have been tested
Navigate between the amount of time spent on a ticket determining plan of action and escalating the issue to provide excellent customer service
After solving an issue, review the troubleshooting to achieve more efficiency in the future
Use and contribute to resources such as the Knowledgebase in the Synoptek portal to aid in issue resolution and increase efficiency
This position may require on call work and/or the need to work off hours

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Direkt bewerben

Erweiterte Suche

english it support Jobs in luzern lu

Onsite Deskside Support - Zug, Switzerland

Technology Integration Manager (all genders)

Incident & Vulnerability Coordinator – Cyber Security Siemens SI B 80-100%

Sales&Administration Support, Baar (Zug)

Workstudent - AI Infrastructure Deployment and Maintenance 40-60%

Customer Service Executive

Executive Assistant - Building Products (100%)

Value, Access & Policy Associate

Receptionist/ Front Desk Professional

Customer Service Executive

Bilingual Business Analyst

Internship for students of Medical Technology, Life Science or Engineering (Starting in November in Rotkreuz)

PhD Position for the ERC-funded project TRACES (Terrorism, Race and Embodied Security) full-time, 4 years

Technology, AI and Automation Intern, Europe

Junior Product Manager

Therapeutic Specialist HIV - Central Switzerland

After Sales Technical Support Engineer

Flight Data Monitoring Manager (a)

Product Manager - Investing (Lucerne)

Financial and Project Controller

Ich möchte aktuelle Job-E-Mails für Stellen als english it support in luzern lu erhalten

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