20 beste Stellen als specialist in rapperswil jona, sg – aktuell auf Personalsuche

Customer Care Specialist Switzerland
BYD Europe —Zug, ZG
- 100%
- Hybrides Arbeiten
- Bachelor
- Kommunikationsfähigkeit
4 Tage
CEO Assistant (w/m)
Enea GmbH —Rapperswil-Jona, SG
- Englisch
- Organisationstalent
EHS Specialist
Johnson Controls —Pfäffikon, SZ
- 100%
- Management-Erfahrung
- Englisch
- Erfahrung im Bauwesen
Workplace Specialist
Mettler-Toledo International Inc. Wilmington, Delaware Greifensee Branch —Greifensee, ZH
- Englisch
- Windows
- Microsoft Office
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Direkt bewerben
11 Tage
Team Lead and Transformation Specialist
Mettler-Toledo Technologies GmbH —Greifensee, ZH
- Englisch
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Direkt bewerben
Purchaser Indirect Sourcing
Audi Motorsport AG —Hinwil, ZH
- 100%
- Englisch
- Analysefähigkeit
- Bachelor
12 Tage
Spare Parts Specialist in Switzerland
BYD Europe —Zug, ZG
- Microsoft Excel
- Microsoft Outlook
- Englisch
- Pensionskasse
4 Tage
Product Support Specialist (all genders)
BSI Software AG —Baar, ZG
- 100%
- Englisch
HR Project Support Specialist (w/m/d)
Läderach (Schweiz) AG —Bilten, GL
- 100%
- Englisch
- Personalwesen
- Weiterbildungen
- Aufstiegsmöglichkeiten
Direkt bewerben
3 Tage
Private Markets Product Specialist
LGT Capital Partners —Pfäffikon, ZH
- 100%
- Homeoffice
- Schreibfähigkeiten
- Englisch
- Master
Product specialist – Private Markets
LGT Capital Partners —Pfäffikon, ZH
- 100%
- Homeoffice
- Microsoft Powerpoint
- Microsoft Excel
- Schreibfähigkeiten
R&D and TS&D Laboratory specialist (f/m/d)
DuPont —Freienbach, SZ
- Englisch
- Master
- Bachelor
Paid Marketing Specialist / Digital Marketing Specialist (Remote)
MediaGroup Worldwide —Baar, ZG
- 100%
- Homeoffice
- Englisch
- Analysefähigkeit
- Kommunikationsfähigkeit
Direkt bewerben
IT Support Specialist 40%-50% (a)
Schulthess Produktion AG —Wolfhausen, ZH
- Teilzeit
- Management-Erfahrung
- Englisch
- Windows
- Erfolgsbeteiligung
4 Tage
Technical Operations Specialist
Vardex Suisse AG —Baar, ZG
- 100%
- Englisch
- Scripting
- Erfahrung in der IT
Direkt bewerben
HR Sachbearbeiter/in 100%
Enea GmbH —Rapperswil-Jona, SG
- 100%
- Englisch
- Microsoft Office
- Personalwesen
Interaction Designer - UI Specialist
Vorwerk SE & Co. KG —Wollerau, SZ
- 100%
1 Tag
Senior Product and Reporting Specialist - Client Content Evergreens
Partners Group —Baar, ZG
- Microsoft Excel
- Englisch
- SQL
11 Tage
Support Specialist/in (m/w/d)
Hoval AG —Feldmeilen, ZH
- Microsoft Excel
- Erfahrung in der IT
4 Tage
HR Administration Specialist 60 - 70%
Spital Uster AG —Uster, ZH
- Teilzeit
9 Tage

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Customer Care Specialist Switzerland

BYD Europe -
Zug, ZG

Jetzt bewerben

Details zur Stelle

100%
vor 4 Tagen

Qualifikationen

Bachelor
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Jetzt bewerben

Erweiterte Suche

specialist Jobs in rapperswil jona, sg

Customer Care Specialist Switzerland

CEO Assistant (w/m)

EHS Specialist

Workplace Specialist

Team Lead and Transformation Specialist

Purchaser Indirect Sourcing

Spare Parts Specialist in Switzerland

Product Support Specialist (all genders)

HR Project Support Specialist (w/m/d)

Private Markets Product Specialist

Product specialist – Private Markets

R&D and TS&D Laboratory specialist (f/m/d)

Paid Marketing Specialist / Digital Marketing Specialist (Remote)

IT Support Specialist 40%-50% (a)

Technical Operations Specialist

HR Sachbearbeiter/in 100%

Interaction Designer - UI Specialist

Senior Product and Reporting Specialist - Client Content Evergreens

Support Specialist/in (m/w/d)

HR Administration Specialist 60 - 70%

Ich möchte aktuelle Job-E-Mails für Stellen als specialist in rapperswil jona, sg erhalten

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