20 beste Stellen als switzerland english in wallisellen, zh – aktuell auf Personalsuche

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Customer Service Representative, 100% (Opfikon, Zürich) Switzerland

Haute Aviation
Opfikon, ZH

Direkt bewerben

Details zur Stelle

100%
vor 7 Tagen

Qualifikationen

Kundendienst
Englisch
Microsoft Office
Maturität
Luftfahrt
PC-Kenntnisse
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Haute Aviation is a family-owned private aviation company with Swiss and Austrian roots. We provide private charter and brokerage, aircraft management, and aircraft sales and acquisition services to an international clientele.

Operating under Swiss and Austrian Air Operator Certificates and in accordance with EASA standards, we combine Swiss precision with personal service, discretion and the highest safety standards. Our fleet includes the Pilatus PC-12 PRO, Pilatus PC-12 NGX, Embraer Phenom 300E, Bombardier Global Express, Dassault Falcon 6X and Bell 407 GXP helicopter.

We are looking for an experienced and service-oriented Customer Service Representative to join our team in Zürich.

In this role, you will manage the complete customer experience after a charter flight has been sold, whether the flight is operated by the Haute Aviation fleet or arranged through a trusted charter partner.

Your responsibilities include:

Responding promptly and professionally to customer enquiries by telephone and email
Coordinating charter flights from confirmation through to completion
Assisting with catering orders and coordinating individual dietary requirements and passenger preferences
Organising passenger details, ground transportation and other individual travel requirements
Liaising with clients, crews, flight operations, handling agents, suppliers and charter partners
Monitoring active flights and providing clients with relevant updates
Resolving operational and service-related issues efficiently
Maintaining accurate booking details, documentation and internal records
Supporting the charter sales and operations teams
Working closely with colleagues to achieve shared service and business objectives
Providing evening and weekend support on a rotational basis
Occasionally travelling to international aviation events

We offer a varied and responsible position within a growing private aviation company, an international working environment, opportunities for professional development and competitive compensation.

You are highly organised, discreet and calm under pressure. You understand that private aviation requires flexibility, precision and exceptional attention to detail.

You bring:

A passion for aviation and a strong understanding of the private aviation sector
Relevant professional experience in private aviation, charter operations or VIP customer service
Excellent customer service, communication and interpersonal skills
A professional, polished and discreet manner
Strong organisational and multitasking abilities
A proactive, independent and solution-oriented approach
The ability to work effectively both independently and as part of a team
Confidence in managing demanding situations and changing priorities
Flexibility to participate in evening and weekend support rotations
Fluency in German and English, both written and spoken
Good computer skills, particularly in Microsoft Office
A valid right to work in Switzerland
Availability to start as soon as possible or by agreement

Additional languages are an advantage.

Preferred experience includes:

Private charter sales or charter operations
VIP or business aviation cabin service
Five-star hotels, luxury travel, concierge services or other premium service environments

If you combine a passion for aviation with outstanding customer service skills, please submit your CV, a short motivation letter, your earliest possible starting date and your salary expectations.

Direkt bewerben

Erweiterte Suche

switzerland english Jobs in wallisellen, zh

Customer Service Representative, 100% (Opfikon, Zürich) Switzerland

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Consultant, Switzerland

Logistics Specialist, ZRH Logistics

Sales Customer Support Specialist (m/f/d), (80-100%)

Front Office Agent (M/F/D)

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