20 beste Stellen als customer service representative in zürich – aktuell auf Personalsuche

Customer Care Representative
YUH —Dübendorf, ZH
- 100%
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
1 Tag
Customer Care Representative - 20%
YUH —Dübendorf, ZH
- 100%
- Englisch
- Master
- Bachelor
Direkt bewerben
1 Tag
Freelance In Person Event Specialist - Zurich, Switzerland
Visit.org —Zürich, ZH
- Wochenendarbeit
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
Junior Sales Representative (Recent Graduate / Entry Level)-Switzerland
Cordis —Zürich 1 Sihlpost, ZH
- 100%
- Homeoffice
- Englisch
- Organisationstalent
- Kommunikationsfähigkeit
Sales Development Representative - Zurich
Keepit —Zürich, ZH
- Homeoffice
- Microsoft Excel
- Englisch
9 Tage
Sales Development Representative - Zurich
Keepit A/S —Zürich, ZH
- 100%
- Homeoffice
- Microsoft Excel
- Englisch
10 Tage
German Customer Service Representative | Relocate to Greece
Next Job Abroad —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
- Mitarbeiterrabatt
Direkt bewerben
Client Service Representative - BTA
Banking Talent Academy —Dübendorf, ZH
- 100%
- Englisch
Direkt bewerben
Marketing Cloud Account Executive
Salesforce —Zürich, ZH
- 100%
- Salesforce
- Englisch
- Marketing
8 Tage
On-Site IT Support Specialist
Celerion —Fehraltorf, ZH
- 100%
- Oracle
- Kundendienst
- Laborerfahrung
Direkt bewerben
Manager, Regulatory Clinical Trial Authorization (CTA)
CSL Behring —Glattbrugg, ZH
- 100%
- Kundendienst
- Englisch
- Master
Device Sales Representative, Romandie (100%, m/f/d)
Origin Aesthetics AG —Zürich, ZH
- Wochenendarbeit
- Homeoffice
- Englisch
- Bachelor
Direkt bewerben
11 Tage
Regional Partner Manager - Switzerland
Keepit A/S —Zürich, ZH
- Management-Erfahrung
- Englisch
- Verhandlungsgeschick
- Aufstiegsmöglichkeiten
Speditionskaufmann, Luftfracht Export (m/w/d)
DSV —Glattbrugg, ZH
- 100%
- Englisch
- Microsoft Office
- Pensionskasse
Office Manager & IT-Asset Specialist (m/f/d)
Bruker —Fällanden, ZH
- Gastgewerbe
- Microsoft Excel
- Englisch
VP Central Europe Data Solutions Leader.
Hewlett Packard Enterprise —Wallisellen, ZH
- 100%
- Management-Erfahrung
- Vertrieb
- Master
Commissioning Engineer 80 - 100% (f/m/d)
Hitachi —Zürich, ZH
- Homeoffice
- Englisch
- Bachelor
- Ohne Hochschulabschluss
Named Account Manager - Retail & CG (Consumer Goods)
Salesforce —Zürich, ZH
- 100%
- Salesforce
- Englisch
Device Sales Representative, German-Switzerland (100%, m/f/d)
Origin Aesthetics AG —Zürich, ZH
- Wochenendarbeit
- Homeoffice
- Englisch
- Bachelor
Direkt bewerben
11 Tage
Electronic Design Engineering, Senior
M/A Com Technolgy Solutions —Zürich, ZH
- Doktorat
- Microsoft Office
- Master

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Customer Care Representative

YUH -
Dübendorf, ZH

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 1 Tag

Qualifikationen

Französisch
Englisch
Italienisch
Kommunikationsfähigkeit
Berufsmaturität
Deutsch

Vollständige Stellenbeschreibung

Company Description

Yuh - The most complete financial app of Switzerland.

Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era. Yuh is the brainchild of Swissquote, the Swiss leader in digital banking. With its solid reputation as well as our innovation to serve forward-thinkers, Yuh has it all.

Join the Yuhniverse

Do you enjoy helping people and want to gain hands-on experience in the banking and fintech world? Then this role is for you. As a Working Student Customer Care Representative, you will support our team in being the main link between Yuh and our clients. Our clients use our app to manage their finances and investments, and you will help ensure they have a smooth and positive experience.

You will answer their questions, solve their issues, and guide them through their financial journey while gaining valuable insights into customer care in a modern Swiss banking environment.

Job Description

Your mission

Do you love helping people and learning new things? If so, you might be the perfect fit for our Customer Care Representative position. You will be the main link between Yuh and our awesome clients, who use our app to manage their finances and investments. You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.

Key Responsabilities

Serve as the primary point of contact for clients, handling of inbound and outbound phone calls (approximately 70–80% of daily activities), and delivering a consistently professional and positive customer experience.
Provide accurate support via telephone, ensuring first class service quality. Resolving client inquiries, issues and requests related to the Yuh App in the sectors pay, save and investments.
Actively guide and support clients, mainly over the phone, through their financial journey, explaining products, features and processes in a clear, empathetic, friendly and compliant manner.
Ensure the highest levels of client satisfaction by executing client instructions and addressing concerns with friendliness and professionalism, especially in time sensitive or complex situations.
Accurately document client interactions and outcomes in internal systems, ensuring proper follow-up and transparency across teams. Collaborate closely with other Customer Care Representatives and internal departments to ensure seamless service delivery and contribute insights for platform, service, and process improvements.
Uphold the principles of fair client treatment, confidentiality, and regulatory compliance at all times.

Qualifications

Completed apprenticeship (Federal certificate of Competence (Fähigkeitszeungnis / Fachausweis/ Berufsmatura)
Previous experience in customer satisfaction, preferably in financial services in handling customer enquiries and complaints
Fluency in English and French depending on your work location. For this position, Italian proficiency is highly recommended (German is a plus).
A strong interest for financial product and markets, including stocks, ETFs and cryptocurrencies
Excellent communication – verbal and written – skills
Familiarity with office software and phone systems
You are particularly skilled at listening, communicating, showing empathy, and being spersuasive
You have a proactive and “can do” attitude
You like working in a team

Direkt bewerben

Erweiterte Suche

customer service representative Jobs in zürich

Customer Care Representative

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German Customer Service Representative | Relocate to Greece

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Device Sales Representative, Romandie (100%, m/f/d)

Regional Partner Manager - Switzerland

Speditionskaufmann, Luftfracht Export (m/w/d)

Office Manager & IT-Asset Specialist (m/f/d)

VP Central Europe Data Solutions Leader.

Commissioning Engineer 80 - 100% (f/m/d)

Named Account Manager - Retail & CG (Consumer Goods)

Device Sales Representative, German-Switzerland (100%, m/f/d)

Electronic Design Engineering, Senior

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customer service representative Jobs in zürich

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