20 beste Stellen als customer support in zürich, zh – aktuell auf Personalsuche

Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich
SMG Swiss Marketplace Group AG Switzerland —Zürich, ZH
- Hybrides Arbeiten
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
- Eltern-/Erziehungsurlaub
Direkt bewerben
13 Tage
Customer Support & Operations Associate (60-100%)
Omnilex —Zürich, ZH
- CHF 65’000 - CHF 80’000 pro Jahr
- Hybrides Arbeiten
- Englisch
- Praktikum
13 Tage
Support & Cleaning - Part-time
Indie Campers —Zürich, ZH
- Teilzeit
- Gastgewerbe
- Englisch
- Reinigung
Direkt bewerben
7 Tage
Kaufmännische/r Mitarbeiter/in Administration & Kundenbetreuung 80-100%
SCHILLER Schweiz AG —Obfelden, ZH
- Hybrides Arbeiten
- Microsoft Office
Direkt bewerben
Customer Success & AI Adoption Manager
PeakPrivacy - Swiss AI Platform —Zürich, ZH
- CHF 70’000 - CHF 85’000 pro Jahr
- Management-Erfahrung
Direkt bewerben
8 Tage
Sales Assistant Zurich (50%) - Zürich
Parfois Italia Srl —Zürich, ZH
- Teilzeit
- Management-Erfahrung
- Microsoft Office
- Vor Ort
Direkt bewerben
2 Tage
Sales Support
Suitsupply —Zürich, ZH
- Wochenendarbeit
- Kommunikationsfähigkeit
- Mitarbeiterrabatt
Direkt bewerben
18 Std.
Working Student – Customer Support & Operations (40–80%)
Omnilex —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Englisch
- Bachelor
5 Tage
Temporary Operations Support
SR Technics —Zürich, ZH
- 100%
- Englisch
Customer Success Manager*in (50-100%) Remote / Freelance / On Site
Imnoo AG —Zürich, ZH
- Teilzeit
- Englisch
- Vor Ort
- Marketing
Operations & Customer Support 80-100%
Care Preventive AG —Zürich, ZH
- Teilzeit
- Hybrides Arbeiten
- Englisch
- Bürotätigkeiten
- Homeoffice-Möglichkeit
Direkt bewerben
Retail Sales Associate
Fjällräven —Zürich, ZH
- Teilzeit
2 Tage
Customer Support Engineer
SR Technics —Zürich, ZH
- 100%
- Englisch
- Bachelor
18 Std.
Junior Account Executive
Namespace —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Eltern-/Erziehungsurlaub
5 Tage
Sales Support 60-100%
Eraneos Switzerland AG —Zürich, ZH
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
17 Std.
Freelance In Person Event Specialist - Zurich, Switzerland
Visit.org —Zürich, ZH
- Wochenendarbeit
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
Sales Customer Support Specialist (m/f/d), (80-100%)
Accelleron —Baden, AG
- Homeoffice
- Microsoft Excel
- Englisch
- Projektmanagement
Working student accounting & billing support (60%-80%) (m/w/d)
Allianz —Wallisellen, ZH
- Teilzeit
- Microsoft Excel
- Englisch
Client Advisor (m/f/d) - Zurich
Tiffany & Co. —Zürich, ZH
- Microsoft Outlook
- Englisch
Intern Technical Customer Support (m/f/d)
Winterthur Gas & Diesel Switzerland Ltd —Winterthur, ZH
- Microsoft Excel
- Englisch
- Erfahrung Im Sekretariat

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Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich

SMG Swiss Marketplace Group AG Switzerland
Zürich, ZH

Direkt bewerben

Details zur Stelle

Pensum: 90-100%
vor 13 Tagen

Leistungen

Eltern-/Erziehungsurlaub

Qualifikationen

Französisch
Kundendienst
Englisch
Kundensupport
Italienisch
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Company Description

Welcome to SMG Swiss Marketplace Group!
SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products.
We operate leading marketplaces across real estate, automotive, general classifieds, and finance & insurance. We’re driven by our values: Better Together, Aim High, and Act Responsibly.

Job Description

Your Mission

As a Private Customer Support Expert in the Private Customer Support Team Real Estate, you will play a crucial role in ensuring high-quality and reliable handling of customer inquiries, including complex and escalated cases. This role allows you to drive quality and continuous improvement of operational workflows while enabling and supporting the support team while contributing to our overarching goals and mission. Join our dynamic team, located in six countries (Switzerland, Serbia, Vietnam, France, Germany, and India), where creativity thrives. Together, we tackle challenges, celebrate successes, and keep learning and growing.

Specifically, you will work on:

Handling customer inquiries across multiple platforms (Homegate, ImmoScout24, Flatfox) in (D/F/I/E), ensuring a professional and customer-oriented communication
Managing and resolving complex and escalated cases, including legally or reputationally sensitive topics
Driving quality assurance through ticket reviews, audits, and continuous improvement of support processes
Maintaining and evolving support guidelines, FAQs, and knowledge base content
Coaching and onboarding support agents, providing expert guidance on quality and complex cases

Your responsibilities will evolve as we grow.

Qualifications

What will you bring to the ride?

Several years of experience in Customer Support or Customer Service
Strong expertise in support processes, tools, and handling escalations
Excellent communication skills in German, French, and English, and good communication skills in Italian
High quality and service orientation with strong sense of ownership
Structured, solution-oriented mindset with the ability to work independently

Additional Information

What do we offer?

6 weeks of holidays per year (plus option to buy 10 extra)
40-hour work week with flexitime (capped at 45 hours)
Generous parental leave: 18 weeks for maternity and 6 weeks for paternity/adoption
SBB Half-Fare Card and first-class travel between SMG offices in Switzerland
Gender-neutral pay and transparent career paths
An inclusive and innovative environment where your voice matters

Recruitment Process

We keep hiring simple and human:

Initial Screening Call
Meeting the Hiring Manager / Technical Assessment
Team Fit Meeting

About Us

SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people’s lives with innovative products.
SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs. The portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox, Immostreet.ch, alle-immobilien.ch, home.ch, Publimmo, Acheter-Louer.ch, CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (anibis.ch, tutti.ch, Ricardo) and Finance & Insurance (FinanceScout24, moneyland.ch).

Disclaimer

SMG Swiss Marketplace Group primarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.

Direkt bewerben

Erweiterte Suche

customer support Jobs in zürich, zh

Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich

Customer Support & Operations Associate (60-100%)

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Customer Success Manager*in (50-100%) Remote / Freelance / On Site

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Freelance In Person Event Specialist - Zurich, Switzerland

Sales Customer Support Specialist (m/f/d), (80-100%)

Working student accounting & billing support (60%-80%) (m/w/d)

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Ich möchte aktuelle Job-E-Mails für Stellen als customer support in zürich, zh erhalten

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