20 beste Stellen als remote customer service in zürich, zh – aktuell auf Personalsuche

Service Preparation Specialist (m/f/d) - Zurich-Winterthur
Tesla —Winterthur, ZH
- 100%
- Homeoffice
- Englisch
- Kommunikationsfähigkeit
- Weiterbildungen
- Pensionskasse
Sachbearbeiter:in Customer Service
V-Zug AG —Zug, ZG
- 100%
- Homeoffice
- Kundendienst
- Englisch
- Microsoft Office
- Homeoffice-Möglichkeit
Developer Advocate P2P (100% remote Worldwide)
Tether Operations Limited —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Bachelor
- JavaScript
Developer Relations AI (100% remote)
Tether Operations Limited —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Bachelor
- JavaScript
Sales Development Representative - Zurich
Keepit —Zürich, ZH
- Homeoffice
- Microsoft Excel
- Englisch
2 Std.
Senior Travel Consultant
ATPI —Zürich, ZH
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Direkt bewerben
Customer Success Manager (m/f/d)
Infront Financial Technology GmbH —Zürich, ZH
- 100%
- Homeoffice
- Management-Erfahrung
- Englisch
- Bachelor
- Pensionskasse
Director Customer Support
Sonova —Stäfa, ZH
- Homeoffice
- Management-Erfahrung
- Kundendienst
- Analysefähigkeit
Independent Consultant (Remote)
iMi Blockchain —Wallisellen, ZH
- Homeoffice
- Englisch
11 Tage
Client Value Partner (CVP) - AI-Driven Transformation & Process Intelligence
Celonis —Zürich, ZH
- 100%
- Analysefähigkeit
- Produktion
- Kommunikationsfähigkeit
- Bezahlte Ferien
- Eltern-/Erziehungsurlaub
CRA Switzerland
サイネオス・ヘルス —Zürich, ZH
- Homeoffice
- Englisch
- Bachelor
- PC-Kenntnisse
Client Engagement Partner - AI-Driven Transformation & Process Intelligence
Celonis —Zürich, ZH
- 100%
- Analysefähigkeit
- Produktion
- Kommunikationsfähigkeit
- Bezahlte Ferien
- Eltern-/Erziehungsurlaub
Workplace Specialist
Mettler Toledo —Nänikon, ZH
- Homeoffice
- Englisch
- Windows
- Microsoft Office
- Kostenloser Parkplatz
- Mitarbeiterrabatt
1 Tag
HR Employee Lifecycle & Immigration Specialist 80 - 100% (f/m/d) - 12-month contract
Hitachi —Baden, AG
- Homeoffice
- Kundendienst
- Arbeitsrecht
- Englisch
Service Management Team Leader
SWISSTECH Recruitment —Zürich, ZH
- CHF 130’000 - CHF 150’000 pro Jahr
- Homeoffice
- Management-Erfahrung
- Englisch
- Microsoft Office
Technical Customer Support - IIoT & Digitalisierung (gn)
OSS_CH225_CH, Wohlen —Wohlen, AG
- Homeoffice
- Englisch
Direkt bewerben
2 Tage
Sales Development Representative - Zurich
Keepit A/S —Zürich, ZH
- 100%
- Homeoffice
- Microsoft Excel
- Englisch
13 Std.
Rider Care / Customer Service Agent (m/w/d) 100%
Specialized —Hünenberg, ZG
- 100%
- Homeoffice
- Oracle
- Englisch
- Homeoffice-Möglichkeit
Intern Group Audit Operations (80%-100%) 12 months
Zurich Insurance —Zürich, ZH
- Teilzeit
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14 Std.
Maintenance Technician - medical alarm system
Axepta —Zürich, ZH
- Kundendienst
- Wartung
- Englisch

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Service Preparation Specialist (m/f/d) - Zurich-Winterthur

Tesla -
Winterthur, ZH

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Leistungen

Weiterbildungen
Berufliche Altersvorsorge
Unterkunft
Pensionskasse

Qualifikationen

Französisch
Englisch
Italienisch
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

What to Expect

Do you want to help build a world of amazing abundance?

At Tesla that is our Mission.

As a Service Preparation Specialist, you are a key contributor to our Virtual Service Team. This team aims to prepare and triage customer repair requests using a standardized process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite experience for our customers and workshop teams.

Service Preparation Specialists provide remote support to customers to resolve their concerns whenever possible. When a physical repair is required, you will communicate directly with the customer to gain a comprehensive understanding of their concerns ready for our Service Teams. You will manage customer expectations ahead of their visit. You will also have the opportunity to develop your technical skills through a combination of exciting training programs, and exposure to our advanced diagnostic tools.

We offer:

Career Development and Continuing Education: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training measures, and further education opportunities (e.g., high-voltage training, management training)
Corporate Culture: Immerse yourself in our inspiring corporate culture, where innovation, teamwork, and passion are at the forefront
Innovative Projects and Technologies: You have the chance to work on pioneering projects and technologies that shape the future of the automotive industry and sustainable energy
Benefits and Additional Perks: You can expect a competitive salary and benefits package that includes Tesla stock or a cash award, access to our corporate benefits program, 25 days of vacation, a 13th-month salary, and the option for a company pension plan
Dedicated Team and Positive Work Environment: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team contributing to a sustainable future and renewable energy

What You'll Do

Prepare or triage all repair requests as per our standardized process
Directly engage with customers to gain and document a comprehensive understanding of their concerns
Set clear customer expectations prior to their appointment to deliver an exceptional customer experience
Identify and action simple remotely resolvable service requests, to provide an effortless customer journey
Develop an excellent understanding of all Tesla vehicle products
Perform diagnosis and identify required parts for simple repairs, maintaining end-to-end ownership of customer concerns
Collaborate with other service teams to provide a great customer experience through the service journey

What You'll Bring

Willingness to learn new and innovative technologies to further develop in role
Excellent multitasking, organizational, and problem-solving skills
Strong communication skills and ability to build relationships with stakeholders and customers
Digitally savvy and adaptable to new technology
Team-oriented with a focus on achieving shared goals
Proficient in French, German and English, all written and spoken - Italian is a plus
Valid driving license, ability to work shifts, and eligible to work in Switzerland

Please sumbit your application in English if you are interested in the position.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Jetzt bewerben

Erweiterte Suche

remote customer service Jobs in zürich, zh

Service Preparation Specialist (m/f/d) - Zurich-Winterthur

Sachbearbeiter:in Customer Service

Developer Advocate P2P (100% remote Worldwide)

Developer Relations AI (100% remote)

Sales Development Representative - Zurich

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Client Value Partner (CVP) - AI-Driven Transformation & Process Intelligence

CRA Switzerland

Client Engagement Partner - AI-Driven Transformation & Process Intelligence

Workplace Specialist

HR Employee Lifecycle & Immigration Specialist 80 - 100% (f/m/d) - 12-month contract

Service Management Team Leader

Technical Customer Support - IIoT & Digitalisierung (gn)

Sales Development Representative - Zurich

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Intern Group Audit Operations (80%-100%) 12 months

Maintenance Technician - medical alarm system

Ich möchte aktuelle Job-E-Mails für Stellen als remote customer service in zürich, zh erhalten

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