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Senior Lead - Distributor Operations

On AG -
Zürich, ZH

Jetzt bewerben

Details zur Stelle

Leistungen

Dienstaltersgeschenk

Qualifikationen

Microsoft Excel
Logistik
Englisch
Erfahrung in der IT
Führungserfahrung

Vollständige Stellenbeschreibung

Location: Zurich

Customer Service

In short

As the Senior Lead - Distributor Operations, EMEA, you will define and execute the operational strategy for premium footwear, apparel, and accessories across distribution networks in the Region. You will balance complex supply chain execution with deep collaborative partnership, bridging local regional logistics with global operational standards. Reporting to the Head of Regional Supply Chain on the EMEA team, you will guide a dedicated team to elevate orderbook management and champion process scalability that supports sustainable commercial growth across the region.

Your Mission

Lead the end-to-end long-term strategy for omni-channel customer service and regional supply chain operations for distributor networks across EMEA
Define and optimize distributor compliance initiatives, driving customer-centric value-added services, packaging standards, and localized labeling requirements
Establish and document clear standard operating procedures across regional sales operations, compliance, and product supply to build a resilient operational foundation
Partner with Sales, Supply Chain, Finance, and Logistics teams to streamline product flow, enhance supply visibility, and increase delivery efficiency
Leverage business intelligence reporting tools to analyze shipment data, proactively escalating supply chain risks and implementing data-informed mitigation strategies
Represent the EMEA region in global system testing, ERP enhancements, and organizational program initiatives to scale internal capabilities
Build a collaborative and psychologically safe team culture focused on operational excellence, providing continuous mentorship and clear pathways for talent development
Act as a change agent by leading and innovating the design and implementation of optimized ways of working to elevate distributor operations to a best-in-class standard

Your story

You bring 8+ years of functional experience in operations, logistics, or supply chain management within a premium omnichannel consumer goods brand
You bring 2+ years of direct people leadership experience guiding operational teams and managing regional or distributor-focused service delivery
Proven expertise operating within a high-growth environment, navigating complex distribution networks and regional compliance landscapes across EMEA
Advanced systems capability including intermediate Excel modeling, automated reporting insights, and deep familiarity with ERP systems such as Microsoft D365
Professional fluency in English with the ability to articulate complex operational problems concisely to both technical execution teams and senior leadership
Exceptional problem-solving capability rooted in data analysis and root-cause mapping, with an approach that treats operational setbacks as learning opportunities
Mobility and flexibility to align schedules and co-create workflows across international matrix environments, partnering with peers across Americas and APAC

About the Team

The EMEA Regional Supply Chain team is responsible for supporting, elevating, and improving the operational accountabilities for our distributor partners. We balance data-driven precision with commercial creativity, acting as the critical conduit between global strategy and regional execution. Moving at a dynamic pace, we work collaboratively to navigate supply chain complexities, establish scalable infrastructure, and ensure every touchpoint reflects our brand standard of excellence. We celebrate regional diversity, solve complex problems as a cohesive sports team, and are dedicated to delivering an exceptional experience to our fans and partners.

Zürich

Just by the banks of the Limmat you’ll find our largest global hub in Zürich West – On Labs – where you can hike up 12 floors through our custom-built spiral trail.

Förrlibuckstrasse 190,
8005
Switzerland

Location

Rikiya

Happiness Delivery System Specialist, Yokohama

My role can be challenging, but the sense of accomplishment I get is powerful. After all, we’re not just delivering products or basic service. We’re exceeding expectations to make people happy. To deliver ‘Wow’.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One

It starts with you...

You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

Step Two

Interview with a recruiter

What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

Step Three

Interview with a hiring manager

Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

Step Four

The Case Study

What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

Step Five

The Experience Day

Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

Step Six

The Result

Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Jetzt bewerben

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Ich möchte aktuelle Job-E-Mails für Stellen als distributor in zürich zh erhalten

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Weitere Job-Standorte erkunden

Customer Service

In short

Your Mission

Your story

About the Team

Zürich

Rikiya

What we offer

What to expect

Step One

It starts with you...

Step Two

Interview with a recruiter

Step Three

Interview with a hiring manager

Step Four

The Case Study

Step Five

The Experience Day

Step Six

The Result