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Groups & Events Sales Coordinator (M/F/D)

Mandarin Oriental Savoy
Zürich, ZH

Jetzt bewerben

Details zur Stelle

Festanstellung | 100% | Pensum: 90-100%
vor 12 Tagen

Qualifikationen

Englisch
Master
Kommunikationsfähigkeit
Deutsch
Zeitmanagement

Vollständige Stellenbeschreibung

Groups & Events Sales Coordinator (M/F/D)

JR-06780

Commercial & Brand/Marketing

Full time

Permanent
Mandarin Oriental Savoy, Zurich

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Mandarin Oriental Savoy, Zurich is looking for a Groups & Events Sales Coordinator to join our Groups & Events Sales team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Groups & Events Sales Department in Zurich, the Groups & Events Sales Coordinator provides administrative support to the Groups & Events Sales Team, ensuring smooth operations and efficient coordination.

As Groups & Events Sales Coordinator, you will be responsible for the following duties:

Effective sales of the meeting space and group room revenue in line with MOHG standards
Maintains the customer relationship from the initial stage through to the post event phase to the return to sales for re-solicitation
Coordinates and communicates verbally and in writing with the customer and hotel operations the details of the event. Attains and provides post-event feedback to the customer
Liaison between the operation and the customer throughout the event process (pre-event, event, and post-event)
Is accountable for customers’ experiences from file turnover through the post event phase until turnover back to sales.
Makes presence known to customer during the entire event process. Is available to solve problems and/or suggest alternatives to previous arrangements
Greets customer during the event phase and hands off to operations for the execution of details
Effectively upsells throughout the pre-event and event phases

As Groups & Events Sales Coordinator, we expect from you:

Previous experience in Events and Groups Sales is required for this role
Previous experience in a luxury hotel environment would be an advantage
Must be excellent in using computer and well versed in all computer applications
Charming and outgoing with excellent interpersonal skills for both external and internal customers
Ability to work under pressure
Positive attitude and good communicator
Excellent knowledge of German and English. Further foreign language skills are an advantage
Effective time management, communication and presentation skills
Flexibility to respond to a range of different work situations
The successful candidate must already be eligible to work in Switzerland

Our commitment to you

An exciting internship in an international and luxurious hotel environment.
The opportunity to gain valuable experience in event management and hotel administration.
A motivated and professional team that supports your development.
Participation in internal training and development programs.
A dynamic work environment with diverse and exciting tasks.

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Groups & Events Sales Coordinator (M/F/D)

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