20 beste Stellen als team lead customer service in zürich zh – aktuell auf Personalsuche

HR Manager Service Office – Headquarter Switzerland 80-100%
IKEA —Zürich, ZH
- Homeoffice
- Englisch
- Führungserfahrung
- Kommunikationsfähigkeit
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Office and Sales Assistant, Zurich (m/f/d) - Part-time/Full-time
CNT Management Consulting AG —Zürich, ZH
- Teilzeit
- Homeoffice
- Management-Erfahrung
- Englisch
- Microsoft Office
Service Fulfilment Operations Specialist
IKEA —Zürich, ZH
- 100%
- Homeoffice
- Microsoft Excel
- Englisch
- Microsoft Office
- Kostenloser Parkplatz
- Eltern-/Erziehungsurlaub
8 Tage
Service Team Leader (f/m/d) 80-100%
ABB Schweiz AG —Baden, AG
- Wartung
- Englisch
- Microsoft Office
- Eltern-/Erziehungsurlaub
- Mitarbeiterrabatt
Direkt bewerben
7 Tage
Lead Customer Excellence & Operations
simplee AG —Dübendorf, ZH
- Teilzeit
- Homeoffice
- Betriebswirtschaftslehre
- Führungserfahrung
- Homeoffice-Möglichkeit
Direkt bewerben
GCB Tendering Team Leader (f/m/d)
Hitachi —Zürich, ZH
- 100%
- Homeoffice
- CRM-Software
- Vertrieb
- Englisch
5 Std.
GCB Tendering Team Leader (f/m/d)
Hitachi Rail —Zürich, ZH
- 100%
- Homeoffice
- CRM-Software
- Vertrieb
- Englisch
5 Std.
Customer Success Manager
Finastra —Baden, AG
- 100%
- Kommunikationsfähigkeit
- Bezahlte Ferien
Enterprise Account Executive Data Foundation Switzerland
Salesforce —Zürich, ZH
- 100%
- Salesforce
- Englisch
9 Tage
Partner Development Manager
Microsoft —Zürich, ZH
- CHF 167’100 - CHF 277’600 pro Jahr
- 100%
- Informatik
- Management-Erfahrung
- Bachelor
- Urlaub aus familiären Gründen
2 Tage
Team Manager (m/f/d) - Zurich
Tiffany & Co. —Zürich, ZH
- Wochenendarbeit
- Microsoft Powerpoint
- Microsoft Word
- Gastgewerbe
Team Lead Customer Relationship Management
Roche —Zug, ZG
- 100%
- Führungserfahrung
- Kommunikationsfähigkeit
Chief Executive Officer (CEO) Technomag (w/m/d) 100% Dietlikon
SWISS AUTOMOTIVE GROUP AG —Dietlikon, ZH
- Teilzeit
- Management-Erfahrung
- Englisch
- Kommunikationsfähigkeit
14 Tage
Customer Success Manager
Jua —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Management-Erfahrung
- Datenanalyse
- Kommunikationsfähigkeit
Team Lead Supply Chain
Mettler Toledo —Nänikon, ZH
- Englisch
- Analysefähigkeit
- Führungserfahrung
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Senior Client Manager (m/w/d)
NTT Ltd —Opfikon, ZH
- 100%
- Management-Erfahrung
- Kundendienst
- Salesforce
Assistant Store Manager - Full Time - Zürich Bahnhofstrasse - August 2026
Sephora —Zürich, ZH
- 100%
- Microsoft Excel
- Management-Erfahrung
- Kundendienst
Business Development Manager / End-Customer Engagement (m/f/d) - Pro Audio Switzerland -
YAMAHA Music Europe —Thalwil, ZH
- 100%
- Systemdesign
- Englisch
- Kommunikationsfähigkeit
Service Sales Specialist (80-100%)
ABB Schweiz AG —Baden, AG
- Management-Erfahrung
- Vertrieb
- Salesforce
Direkt bewerben
10 Tage
Customer Care Lead, Boostbar - Zürich (100%)
Boost inc —Zürich, ZH
- 100%
- Englisch
Direkt bewerben

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HR Manager Service Office – Headquarter Switzerland 80-100%

IKEA -
Zürich, ZH

Jetzt bewerben

Details zur Stelle

Festanstellung | Pensum: 90-100%

Leistungen

Kostenloser Parkplatz
Homeoffice-Möglichkeit
Eltern-/Erziehungsurlaub
Personalrestaurant

Qualifikationen

Englisch
Führungserfahrung
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Zürich (Spreitenbach)
Employment type

Full Time Permanent co-worker
Department

People & HR
Deadline

2026-09-07
Mobility support

Domestic & International

Candidate profile (title) Who you are

Candidate profile (text) - Default language As the Service Office People & Culture Manager, you are the strategic People & Culture partner for IKEA Switzerland's headquarters and a key contributor to the national People & Culture agenda. You ensure the effective delivery of People & Culture processes, enable leaders to grow their business through people, and strengthen collaboration across IKEA Switzerland.

By translating the IKEA People Strategy into action, you create a workplace where our culture, values and people are at the centre of everything we do.

To be successful in this role, you bring:

Extensive experience as a People & Culture Business Partner, People & Culture Manager or in a comparable management role.
A passion for people and a proven ability to develop organisations, leaders and teams while creating an engaging co-worker experience.
The confidence and maturity to influence, coach and challenge leaders and stakeholders, even without direct reporting lines.
Strong leadership, communication and relationship-building skills, with the ability to navigate a complex stakeholder landscape and manage multiple priorities.
Experience in developing and implementing strategic people initiatives, ideally within a global matrix organisation.
A solid understanding of key People & Culture processes, including performance management, talent and succession planning, co-worker relations, and Swiss labour law.
Fluency in English, both written and spoken. Knowledge of another Swiss national language is a plus.
Ability to work effectively in a hybrid environment, balancing collaboration in the office with independent work from home.

Key responsibilities (title) Your responsibilities

Key responsibilities (text) • Act as a trusted business partner to leaders across the Service Office, driving business performance through people and taking responsibility for the Service Office staff budget, including effective planning and management.

Foster an engaging, inclusive and high-performing workplace built on IKEA's values and culture.
Strengthen collaboration between the Service Office and all other units, building strong partnerships to meet current and future business needs.
Lead the local implementation of IKEA's People Strategy and translate global priorities into meaningful local actions.
Drive talent and succession planning by coaching and supporting leaders to identify and develop future talent.
Secure the competence, leadership capabilities and organisational readiness needed to achieve our business ambitions.
Ensure People & Culture processes are delivered consistently while continuously enhancing the co-worker experience.

This position is open for applications until Monday 7th of September.

Local section (title) Good to know

Local section (text) We want our employees to be happy and healthy.

It also means saying 'thank you'!

Our way of saying thank you:

28 vacation days (based on a 100% workload)
8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
Very attractive social benefits
15% staff discount on your purchase - in every Swiss IKEA store
You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket
Free parking facilities
Unlimited access to the LinkedIn learning platform
Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
Bonus payments for all employees

There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad. Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.

That's it from us.

That was a lot of information. We'd love to find out more about you. Just click on "Apply now" and off you go.

We review applications on an ongoing basis and may stop the application process as soon as we have found the right person. So please apply as soon as possible

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Jetzt bewerben

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Ich möchte aktuelle Job-E-Mails für Stellen als team lead customer service in zürich zh erhalten

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