15 beste Stellen als front office in adelboden, be – aktuell auf Personalsuche

Guest Services Team Leader - Six Senses Crans Montana
Six Senses —Crans-Montana, VS
- Microsoft Powerpoint
- Microsoft Word
- Gastgewerbe
6 Tage
Receptionist (f/m/d)
Hapimag —Berner Oberland, BE
- Wochenendarbeit
- Englisch
- Microsoft Office
- Kommunikationsfähigkeit
Assistant Front Office Manager (m/w/d) ab Juni 2026 oder nach Vereinbarung
The Cambrian —Adelboden, BE
- 100%
- Englisch
- Organisationstalent
- Führungserfahrung
Front Office Manager (w/m) | Keine Zimmerstunde | 100%
Northstar GmbH —Adelboden, BE
- 100%
- Kostenloser Parkplatz
Guest Services Team Leader - Six Senses Crans Montana
Six Senses Crans-Montana —Montana, VS
- Microsoft Powerpoint
- Microsoft Word
- Gastgewerbe
14 Std.
Assistant Front Office Manager (m/w/d) ab Juli 2026 oder nach Vereinbarung
7's AG —Adelboden, BE
- Englisch
- Organisationstalent
- Führungserfahrung
Receptionist/-in
HOTEL KREUZ (Lenk im Simmental) —Lenk, BE
- Ab CHF 4’500 pro Monat
- Englisch
- Ohne Hochschulabschluss
- Organisationstalent
Rezeptionist/in Front office m/w
Boutique Hotel Beau-Site **** Adelboden —Adelboden, BE
- Englisch
- Microsoft Office
- Empfang
Front Office Mitarbeiter/in (m/w/d) - Lenkerhof gourmet spa Resort
Lenkerhof gourmet spa resort —Lenk, BE
- 100%
- Englisch
Direkt bewerben
RezeptionistIn
Sporthotel Victoria *** Gstaad —Gstaad, BE
- Arbeitgeber anrufen
- Englisch
Mitarbeiter Front Office (m/w)
MAISON HORNBERG —Gstaad, BE
- 100%
- Englisch
Food & Beverage Manager (m/w)
Gstaad Palace —Gstaad, BE
- 100%
- Englisch
- Microsoft Office
8 Tage
Frontoffice Mitarbeiter-in
Sporthotel Victoria *** Gstaad —Gstaad, BE
- Arbeitgeber anrufen
- Englisch
BETRIEBSASSISTENT (m/w/d)
Gstaad Saanenland Tourismus —Zweisimmen, BE
- Teilzeit
- Englisch
- Microsoft Office
1 Tag
Reception m/w - Sommer 2026, 60-100%
Griesalp Hotels (Nähe Interlaken) —Kiental, BE

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Guest Services Team Leader - Six Senses Crans Montana

Six Senses -
Crans-Montana, VS

Jetzt bewerben

Details zur Stelle

vor 6 Tagen

Qualifikationen

Microsoft Powerpoint
Microsoft Word
Französisch
Gastgewerbe
Microsoft Excel
Microsoft Outlook
Textverarbeitung
Englisch
Microsoft Office
Maturität

Vollständige Stellenbeschreibung

In this role, I will assist and assume responsibility on the efficient operation of Guest Services department to provide exceptional products and services within brand operating standards.
I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.
I will focus on the rejuvenation of the driveway arrival and departure experience. Experiences, services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.
I will work in partnership with other departments to ensure guest’s needs are determined/met and oversee the overall smooth operation of guest arrivals.

I will perform the following relevant tasks for this role:

Responsible for responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction while complying with resort standards and policies.
Lead daily operations of Guest Services and Drivers to ensure smooth guest arrival, departure, and transport services.
Oversee guest luggage handling, ensuring timely, secure, and accurate delivery.
Ensure proper coordination of guest transportation, including airport transfers and internal resort movements.
Oversee loading and unloading of guest vehicles during arrivals and departures.
Ensure lobby, driveway, and guest arrival areas are always clean, organized, and presentable.
Maintain and monitor resort vehicles and buggies to ensure cleanliness and operational readiness.
Coordinate closely with Concierge, Front Office, other hotel departments, and external transport providers.
Manages the internal drivers and vehicles operationally, including the in-house taxi driver and shuttle operations
Review daily arrivals, departures, VIPs, groups, and special guest requirements for proper planning.
Ensure delivery of newspapers, messages, luggage, and guest items is executed efficiently.
Assist guests in all inquiries in connection with resort services, hours of operations, key hotel personnel, in-house events, directions, etc. Review arrivals and departures to plan for the next day’s activities.
Handle guest complaints, feedback, and special requests with immediate action and follow-up.
Maintain guest recognition standards and ensure personalized service delivery.
Assist in training for Guest Services and Driver.
Ensure compliance with all safety, fire, and emergency procedures for staff and guests.
Liaise with engineering to resolve maintenance issues in guest areas or vehicles promptly.
Ensure transport coordination with external service providers for smooth guest transfers.
Monitor inventory of operational supplies and ensure timely replenishment.
Ensure proper documentation and reporting of operational activities and guest incidents.
Maintain LQA standards and ensure continuous service quality improvement.
Conduct regular inspections of vehicles, buggies, lobby, and driveway areas.
Upsell resort facilities including spa, dining, and experiences when appropriate.
Ensure adherence to resort policies, brand standards, and operational guidelines at all times.
Support in ensuring punctuality and discipline of team members.

Qualifications

To execute the position of Guest Services Team Leader, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum hospitality diploma/degree from a recognized hospitality school and more than two year’s experience in a similar hotel operational role.

High school diploma or equivalent and minimum of 2 years’ experience in a similar hotel operational role.
Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I possess a valid driving license with good standing driving record. I have the confidence and experience in handling golf cart/buggy.
I have an excellent command of written and spoken French and English language.
Fluent in French & English

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Jetzt bewerben

Erweiterte Suche

front office Jobs in adelboden, be

Guest Services Team Leader - Six Senses Crans Montana

Receptionist (f/m/d)

Assistant Front Office Manager (m/w/d) ab Juni 2026 oder nach Vereinbarung

Front Office Manager (w/m) | Keine Zimmerstunde | 100%

Guest Services Team Leader - Six Senses Crans Montana

Assistant Front Office Manager (m/w/d) ab Juli 2026 oder nach Vereinbarung

Receptionist/-in

Rezeptionist/in Front office m/w

Front Office Mitarbeiter/in (m/w/d) - Lenkerhof gourmet spa Resort

RezeptionistIn

Mitarbeiter Front Office (m/w)

Food & Beverage Manager (m/w)

Frontoffice Mitarbeiter-in

BETRIEBSASSISTENT (m/w/d)

Reception m/w - Sommer 2026, 60-100%

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