20 beste Stellen als head of customer service in zürich, zh – aktuell auf Personalsuche

Head of Logistics - Central Eastern Europe (CEE)
Holcim —Zug, ZG
- Management-Erfahrung
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Zurich Insurance —Zürich, ZH
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Head of Logistics - Central Eastern Europe (CEE)

Holcim -
Zug, ZG

Jetzt bewerben

Details zur Stelle

Qualifikationen

Management-Erfahrung
Logistik
Englisch
Bachelor
Produktion
Führungserfahrung

Vollständige Stellenbeschreibung

Head of Logistics - Central Eastern Europe (CEE)

Requisition ID: 18278

Location: Zug, CH, 6300

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 48,000 employees in 45 attractive markets – across Europe, Latin America, Asia, Middle East & Africa. Holcim offers high-value end-to-end Building Materials and Building Solutions, from foundations and flooring to roofing and walling – powered by premium brands including ECOPlanet, ECOPact, and ECOCycle®. Find out more at www.holcim.com

At Holcim, we believe logistics has the potential to be far more than an operational function. Connecting our plants, customers, suppliers and markets, logistics is a critical lever for improving competitiveness, enhancing customer experience and creating long-term business value.

As Head of Logistics – Central Eastern Europe (CEE), you will lead the transformation of our regional logistics organization. Building on our decentralized operating model, you will introduce a more systematic, standardized and performance-driven approach while preserving the agility and entrepreneurial spirit of our local businesses.

Working closely with country leadership teams, Group Logistics and cross-functional partners, you will define and execute the regional logistics strategy, strengthen governance, accelerate digitalization, optimize transport and distribution networks, and embed best practices that improve service, efficiency, sustainability and operational excellence. Through this transformation, you will help position logistics as a true business enabler, creating measurable value for our customers and the wider business.

Key Responsibilities

Define and execute the regional logistics strategy across Central Eastern Europe.
Design, implement and continuously improve the regional logistics operating model, ensuring standardized processes, governance and best practices while supporting local execution.
Lead transportation, warehousing, distribution, dispatching and customer service excellence initiatives to improve operational efficiency, service reliability and customer experience.
Drive disciplined logistics cost management by identifying efficiency opportunities, optimizing network design and improving productivity while maintaining high service levels.
Lead the adoption of digital logistics solutions, advanced analytics and automation to improve visibility, planning, decision-making and operational performance.
Drive performance through key logistics KPIs, including service reliability, transport productivity, asset utilization, safety and cost-to-serve, ensuring data-driven decision-making and continuous improvement.
Build and maintain strategic relationships with logistics providers and key internal and external stakeholders.
Strengthen logistics governance while ensuring compliance with health, safety, regulatory and sustainability standards and proactively managing operational risks and business continuity.
Lead cross-functional collaboration with procurement, manufacturing, commercial, customer excellence, finance and supply chain teams.
Develop high-performing logistics teams by investing in capability building, leadership development, succession planning and knowledge sharing.
Foster a culture of operational excellence, accountability, innovation and continuous improvement.
Support decarbonization initiatives through more sustainable transport solutions and network optimization.

What We Are Looking For

University degree in Supply Chain, Logistics, Engineering, Procurement, Business Administration or a related discipline.
10+ years of progressive experience in logistics or supply chain leadership, ideally within an industrial or manufacturing environment.
Proven experience leading regional, multi-site or cross-country operations and driving business transformation.
Strong understanding of transport networks, warehousing, distribution, dispatching, logistics performance management and cost optimization.
Experience with digital logistics solutions, analytics and continuous improvement methodologies is highly desirable.
Excellent stakeholder management and influencing skills, with the ability to collaborate effectively across functions, countries and cultures.
Strategic mindset combined with strong operational and execution capabilities.
Proven leadership skills with the ability to develop teams, lead through influence and drive change in a decentralized environment.
Resilient, customer-focused and committed to operational excellence and continuous improvement.
Fluent in English; additional European languages are an advantage.
Willingness to travel regularly within the region.

What We Offer

A high-impact regional leadership role with the opportunity to shape the future of logistics across Central Eastern Europe.
The opportunity to transform logistics into a strategic business enabler that creates measurable value for customers and the business.
Exposure to senior stakeholders across countries, functions and Group Logistics.
The opportunity to lead transformation in digitalization, network optimization, operational excellence, cost efficiency and sustainability.
An international, collaborative environment where innovation, continuous improvement and leadership are valued.

Jetzt bewerben

Erweiterte Suche

head of customer service Jobs in zürich, zh

Head of Logistics - Central Eastern Europe (CEE)

Head of Supply Chain (all genders)

Head of RIS Market Adoption

Customer Care Specialist Switzerland

Head of Communications (80-100%)

Head of Financial Crime

Head of Client/Investor Services (f/m/d)

AfterSales Area Manager Switzerland (DE)

Team Lead and Transformation Specialist

Sales Customer Support Specialist (m/f/d), (80-100%)

Head Origination

Head of Guest Experience (a) 100%

Head of Product, Solution & Segment Marketing

Business Development Manager - MFG

Project Administrator 40% (f/m/d)

Application Manager

Project Administrator 40% (f/m/d)

Head of Marine - Europe 80-100%

Client Accountant

Internship - Corporate Coverage Switzerland (F/M/X)

Ich möchte aktuelle Job-E-Mails für Stellen als head of customer service in zürich, zh erhalten

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