20 beste Stellen als it operations in zürich zh – aktuell auf Personalsuche

Technical Support Specialist 100%
Luware —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
1 Tag
IT Systems Administrator (Linux)
Destinus —Zürich, ZH
- 100%
- Hybrides Arbeiten
- AWS
- SharePoint
- Linux
Direkt bewerben
Intern Group Audit Operations (80%-100%) 12 months
Zurich Insurance —Zürich, ZH
- Teilzeit
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
20 Std.
IAM Operations Analyst for Third-Party Applications and External Websites
LGT Capital Partners —Pfäffikon, ZH
- 100%
- Homeoffice
- Management-Erfahrung
- Englisch
- Kommunikationsfähigkeit
2 Tage
ICT Support (m/f/d) 80-100%
Infront —Zug, ZG
- Hybrides Arbeiten
- Schreibfähigkeiten
- Englisch
- Analysefähigkeit
- Pensionskasse
Operations Specialist - CCC (Buenos Aires & Singapore)
Interpol —Hettlingen / Station, ZH
- Spanisch
- Englisch
- PC-Kenntnisse
12 Tage
Product Operations Customer Manager (full/part/freelance)
Imnoo AG —Zürich, ZH
- 100%
- Hybrides Arbeiten
Direkt bewerben
Regional Head IT Business Engagement - Europe
Gate Gourmet —Zürich, ZH
- 100%
- Englisch
- Master
- Bachelor
Energy Data Engineer
enshift AG —Baar, ZG
- Hybrides Arbeiten
- Datenanalyse
- SQL
- Python
Direkt bewerben
Workplace Specialist
Mettler Toledo —Nänikon, ZH
- Homeoffice
- Englisch
- Windows
- Microsoft Office
- Kostenloser Parkplatz
- Mitarbeiterrabatt
1 Tag
Technical Requirements Engineer (80-100%)
Fides Treasury Services AG —Zürich, ZH
- Analysefähigkeit
- Erfahrung in der IT
- Kommunikationsfähigkeit
Direkt bewerben
7 Tage
Member of the technical staff (Frontend Engineer)
Jua —Zürich, ZH
- CHF 125’000 - CHF 160’000 pro Jahr
- 100%
- Hybrides Arbeiten
- SQL
- JavaScript
- Python
Workplace IT Administrator
Cryptonow —Zug, ZG
- 100%
- Management-Erfahrung
- Englisch
- Windows
Direkt bewerben
Junior System Engineer (w/m)
ITRIS Gruppe —Spreitenbach, AG
- Englisch
- Homeoffice-Möglichkeit
IT Security Engineer
LGT Capital Partners —Pfäffikon, ZH
- 100%
- Homeoffice
- Englisch
- Microsoft Office
- Scripting
14 Tage
People Operations Specialist
Zühlke —Schlieren, ZH
- 100%
- Homeoffice
- Microsoft Excel
- Englisch
- Homeoffice-Möglichkeit
14 Tage
Backend Engineer - Wallets (100% Remote)
Tether Operations Limited —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Datenbanken
- Bachelor
Senior Analytics Engineer - Customer Operations (f/m/d)
Digitec Galaxus AG —Zürich, ZH
- Teilzeit
- Datenanalyse
- Englisch
- SQL
ICT Support
Infront Sports & Media —Zug, ZG
- 100%
- Homeoffice
- Schreibfähigkeiten
- Englisch
- Analysefähigkeit
- Pensionskasse
Agentic AI Engineer 80-100%
Sunrise GmbH —Zürich, ZH
- Management-Erfahrung
- Englisch
- Master
5 Tage

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Technical Support Specialist 100%

Luware
Zürich, ZH

Direkt bewerben

Details zur Stelle

100%
vor 1 Tag

Qualifikationen

Englisch
Technischer Support
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.

We’re growing fast – and we’re hiring!

We're looking for a technically skilled and customer-focused individual join our growing team in Zürich (Headquarter) as soon as possible.

As a Luware Technical Support Specialist, you will be an expert in our CCaaS (Contact Centre as a Service) solutions and work with large multinational enterprises, helping them to identify and resolve problems to get the most from our software.

You will have full access to all the toys to build your own testing environment and be given training from experts in the solutions. We foster an open and flat working culture, where you will have direct access to the Product Management, Operations and Engineering teams, where we welcome ideas and feedback from all levels of the company to improve our services.

What you’ll be doing

Helping customers with technical questions about the solution and how it integrates into their environment
Responding to customer support queries
Deliver high-quality support services to our customers
Independent and efficient ownership of support queues
Take full ownership and control of a support case without supervision while continuously improving the level of support to maintain customer satisfaction
Recommend solutions to improve efficiency and productivity

What we are looking for

Tech-savvy personality who is excited by new technology
Experience in the field of technology, unified communications and cloud solutions is a plus
Minimum 1 year experience in enterprise support, preferably at Level 2
Customer focused Specialist-Role- within a SaaS organization is a great plus
Ability to understand customers with their urgent needs and guide them accordingly through the issue in a solution-oriented manner
Customer-focused mindset, able to listen to customer or partner problems and understand the impact issues can have on them
Very nice to have is MS-Teams fundamentals
Fluent- very good English (written and spoken) and (Swiss)- German native level- mandatory
Passion for solving problems
Self-driven, person who takes responsibility
Experience with communications platforms, such as Microsoft Teams is a big plus but not mandatory
Ability to work independently as well as collaboratively while learning technical concepts rapidly and proactively
Positive attitude and ability to collaborate in a team-oriented environment
Excellent communication skills to both technical and non-technical stakeholders

Our offer

A fast-paced, international, and collaborative work environment
A challenging and diverse role with high autonomy
A motivating and supportive team culture where your ideas matter
Excellent opportunities for personal and professional growth
Regular team events and the chance to work from another Luware office for up to a month through our exchange program

You can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture - let the Luware spirit convince you!

Do you feel addressed and are you ready to finally unleash your full potential?

Then upload your CV spontaneously for an initial review- we are just a click away!

We are very looking forward to getting to know you!

We will only consider candidates who apply directly for this position. Applications or inquiries from recruitment agencies will not be processed. Thank you for your understanding

Direkt bewerben

Erweiterte Suche

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Member of the technical staff (Frontend Engineer)

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