20 beste Stellen als customer service in district de muri ag – aktuell auf Personalsuche

Customer Care Specialist Switzerland
BYD Europe —Zug, ZG
- 100%
- Hybrides Arbeiten
- Bachelor
- Kommunikationsfähigkeit
Sachbearbeiter:in Customer Service
V-Zug AG —Zug, ZG
- 100%
- Homeoffice
- Kundendienst
- Englisch
- Microsoft Office
- Homeoffice-Möglichkeit
Customer Service Officer (m/w) – 100%
Brütsch/Rüegger Werkzeuge AG —Urdorf, ZH
- 100%
- Homeoffice
- Englisch
- Homeoffice-Möglichkeit
7 Tage
Customer Service Representative
Liberty Medical AG —Oberrohrdorf, AG
- Microsoft Excel
- Englisch
- Homeoffice-Möglichkeit
Sales Assistant 60-80%
Adidas —Cham, ZG
- Teilzeit
- Englisch
- Kommunikationsfähigkeit
Office Assistant (20 hours per week / 50% FTE)
Specialized —Cham, ZG
- Teilzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director of Global Customer Service
On AG —Zürich, ZH
- Kundendienst
- Englisch
- Erfahrung in der IT
9 Tage
Technical Customer Support - IIoT & Digitalisierung (gn)
OSS_CH225_CH, Wohlen —Wohlen, AG
- Homeoffice
- Englisch
Direkt bewerben
3 Tage
Country Manager B2B (m/f/x) - Decathlon Switzerland - DE/ENG
Decathlon Suisse —Spreitenbach, AG
1 Tag
hotel night ambassador
citizenM —Zürich, ZH
- CHF 2’583 pro Monat
- Teilzeit
- Englisch
Direkt bewerben
3 Std.
Client Advisor (m/f/d) - Zurich
Tiffany & Co. —Zürich, ZH
- Microsoft Outlook
- Englisch
Customer Support Engineer
SR Technics —Zürich, ZH
- 100%
- Englisch
- Bachelor
1 Tag
Service Management Team Leader
SWISSTECH Recruitment —Zürich, ZH
- CHF 130’000 - CHF 150’000 pro Jahr
- Homeoffice
- Management-Erfahrung
- Englisch
- Microsoft Office
Rider Care / Customer Service Agent (m/w/d) 100%
Specialized —Hünenberg, ZG
- 100%
- Homeoffice
- Oracle
- Englisch
- Homeoffice-Möglichkeit
Senior Consultant für Customer Service (m/f/d)
Proaxia Consulting —Spreitenbach, AG
- Homeoffice
- Englisch
- Erfahrung in der IT
- Homeoffice-Möglichkeit
8 Tage
Temporary Operations Support
SR Technics —Zürich, ZH
- 100%
- Englisch
Mitarbeiter*in Customer Value Center ab Mitte Juli 2026
VBZ Verkehrsbetriebe Zürich —Zürich, ZH
- Teilzeit
- Homeoffice
- Englisch
- Kommunikationsfähigkeit
7 Tage
Operations & Customer Support 80-100%
Care Preventive AG —Zürich, ZH
- Teilzeit
- Hybrides Arbeiten
- Englisch
- Bürotätigkeiten
- Homeoffice-Möglichkeit
Direkt bewerben
Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Zurich, CH
Lifted, an Upwork Company™ —Zürich, ZH
- Gastgewerbe
- Kundendienst
- Englisch
Direkt bewerben
2 Tage
Management Assistant Intern - 100%
Tethys Robotics AG —Zürich, ZH
- Englisch
- Praktikum
- Kommunikationsfähigkeit
Direkt bewerben
1 Tag

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Customer Care Specialist Switzerland

BYD Europe -
Zug, ZG

Jetzt bewerben

Details zur Stelle

100%

Qualifikationen

Bachelor
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Jetzt bewerben

Erweiterte Suche

customer service Jobs in district de muri ag

Customer Care Specialist Switzerland

Sachbearbeiter:in Customer Service

Customer Service Officer (m/w) – 100%

Customer Service Representative

Sales Assistant 60-80%

Office Assistant (20 hours per week / 50% FTE)

Director of Global Customer Service

Technical Customer Support - IIoT & Digitalisierung (gn)

Country Manager B2B (m/f/x) - Decathlon Switzerland - DE/ENG

hotel night ambassador

Client Advisor (m/f/d) - Zurich

Customer Support Engineer

Service Management Team Leader

Rider Care / Customer Service Agent (m/w/d) 100%

Senior Consultant für Customer Service (m/f/d)

Temporary Operations Support

Mitarbeiter*in Customer Value Center ab Mitte Juli 2026

Operations & Customer Support 80-100%

Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Zurich, CH

Management Assistant Intern - 100%

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in district de muri ag erhalten

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