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In this role, you will support TWINT’s Research team to conduct market and consumer research (from business questions to study designs and interpretation), while also getting the opportunity to get trained on the job from more senior analysts and researchers and get exposure to the company’s culture and different teams.

Research at TWINT brings together UX Research and Consumer & Market Insights, giving you the opportunity to work closely with both teams and develop a well-rounded research skill set.

What your main responsibilities will be

Provide support for User Experience and Market research: designing & programming of different surveys, interviews and discussion forums
Analyze research findings and prepare decision making for different internal meetings and presentations
Work on topline reporting of KPIs coming from both consumer research (e.g Brand Health Tracker, Net promoter Score, UX research) and market/industry/trend research
Perform ad hoc tasks and straightforward analyses related to consumer, competitor and market insights

What you bring with you

You have just finished your studies in Psychology, Economics, Business Administration, UX Design or a related field (or currently studying, but approaching graduation)
You are comfortable with working with data in Excel and Powerpoint and have a strong interest in UX, consumer behavior, and market research. Knowledge of R, SPSS and other AI based tools for research are a plus
You are a naturally curious person, seeking to solve problems, to identify gaps and opportunities while working with different sets of data
You are able and willing to work closely with other team members, to understand business objectives and the support needed to solve problems
Since communication is the key, you speak fluently English (advanced writing and presentation skills) and German; French is a plus

What awaits you:

An exciting challenge with plenty of room to shape your role
Flexible working hours and home office options
A work culture defined by dynamism, interaction, professionalism, and passion
Opportunities for personal and professional development in a growing company
Central office location in Zurich with partial remote work

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