18 beste Stellen als director of program in zürich, zh – aktuell auf Personalsuche

Group Chief Operating Officer (COO)
Batgroup —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Reinigung
- Pensionskasse
Direkt bewerben
Senior Director, Finance - CIO, Operations & Technology
Thomson Reuters —Zug, ZG
- 100%
- Management-Erfahrung
- Rechnungswesen
- Führungserfahrung
- Homeoffice-Möglichkeit
Senior Medical Director, Nephrology, Global Medical Affairs
Biogen —Baar, ZG
- 100%
- Doktorat
- Führungserfahrung
Director, Nonclinical Due Diligence & External Innovation
CSL Behring —Glattbrugg, ZH
- 100%
- Doktorat
- Englisch
- Forschungserfahrung
6 Tage
Global Diagnostics and Disease Area Strategist, Alzheimer’s
Biogen —Baar, ZG
- 100%
- Doktorat
- Master
- Patientenversorgung
Jr HR Business Partner
La Prairie Group —Zürich, ZH
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Empfehlungsprogramm
2 Std.
Sr Manager / Associate Director Regulatory Affairs - Swiss Affiliate
Gilead Sciences —Zug, ZG
- 100%
- Management-Erfahrung
- Englisch
- Bachelor
Senior Director Work, Rewards & Careers
WTW —Zürich, ZH
- 100%
- Englisch
- Microsoft Office
- Analysefähigkeit
Personal Assistant with support of NCCR HR & Equal Opportunity activities
ETH Zürich —Zürich, ZH
- Teilzeit
- Englisch
- Forschungserfahrung
- Mentoring
Enterprise Architect Director
Celonis —Zürich, ZH
- 100%
- Spanisch
- Oracle
- Management-Erfahrung
- Bezahlte Ferien
- Eltern-/Erziehungsurlaub
Associate Director, Quality
Kiniksa Pharmaceuticals —Zug, ZG
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Direkt bewerben
Sales Area Manager Switzerland
BYD Europe —Zug, ZG
- 100%
- Englisch
- Verhandlungsgeschick
Lifesciences Applied Advisory Managing Consultant, Senior Manager, English
Genpact Onsite Services - Switzerland Branch —Zug, ZG
- 100%
- Homeoffice
- Microsoft Powerpoint
- PMP
- Englisch
Direkt bewerben
Senior Specialist Legal Editor, Practical Law Employment
Thomson Reuters —Zug, ZG
- 100%
- Schreibfähigkeiten
- Arbeitsrecht
- Englisch
- Homeoffice-Möglichkeit
Director, Zurich (EE - Turkey)
Deutsche Bank —Zürich, ZH
- 100%
- Microsoft Excel
- Englisch
- Master
Senior Manager, Client Lead
Blockstream —Zürich, ZH
- 100%
- Management-Erfahrung
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
Digital Workplace Technologies Leader / IT Services Manager (m/f/d)
Coca-Cola HBC —Opfikon, ZH
- Management-Erfahrung
- Englisch
- Projektmanagement
Industry Process Expert
Blockstream —Zürich, ZH
- 100%
- Management-Erfahrung
- PMP
- Englisch
Direkt bewerben

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Group Chief Operating Officer (COO)

Batgroup -
Zürich, ZH

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Leistungen

Erfolgsbeteiligungsplan
Pensionskasse
Versicherungsdienstleistungen

Qualifikationen

Mehrsprachig
Reinigung

Vollständige Stellenbeschreibung

Your Mission

Batgroup is looking for a battle-tested Chief Operating Officer to lead and scale the operational backbone of our brands. You will oversee the entire agent and customer lifecycle, from recruitment and training to payroll. You will be a core pillar of the Executive Team with regular exposure to the Board of Directors, shaping the long-term strategic direction of Batgroup.Your mission is to transform complex, high-scale operations into a seamless operational engine that consistently delivers 5-star service at scale.

Your Responsibilities

Strategic Operations & Scalability

Operational Excellence: Refining and unifying our service model across all regions to ensure consistent, high-quality management of our expanding workforce.
Efficiency: Optimize the Cleaning Agent Lifecycle (Recruitment Training Payroll Retention) & the Client (Onboarding, Retention, Upselling) to reduce churn and maximize quality.

Departmental Leadership

Recruitment & HR Admin: Oversee the high-volume recruitment engine and the complex HR administration (payroll and legal compliance) for 4’000+ cleaning agents.
Customer Service: Lead the multilingual support teams to ensure industry-leading response times and satisfaction scores (set and enforce KPI’s at scale).
The Academies: Drive the Swiss Cleaning Academy’s strategy, ensuring training programs are rigorous, scalable, and directly impact our 5-star service quality.

International Management (Swiss & Lisbon Hubs)

Manage the synergy between our Swiss headquarters and our Lisbon operational hub.
Ensure cultural alignment and operational consistency across borders.

Financial & Resource Management

P&L Accountability: Manage the operational budget, monitor financial performance, and ensure capital is allocated efficiently to drive ROI.
Resource Allocation: Ensure the company has the necessary infrastructure, technology, and human capital to meet its goals.
Risk Mitigation: Identify operational risks and implement robust internal controls and compliance measures.

Year 1 Success

Establishing Global Delivery: Swiss and Lisbon operational hubs have been bridged into one unified engine.
Ruthless Retention Focus: Churn across customers, cleaner and support staff is trending down.

Repeatable Processes: A scalable quality-control framework is embedded, improving measures across your P&L.

Requirements

Experience: 10+ years in operations, with at least 3–5 years in a C-level or VP Ops role within a mid-to-large organization (500 to 2,000+ employees).
Scale-up DNA: You’ve successfully guided organizations from scrappy startup beginnings into structured, high-performing scale-ups, building strong departments and foundations along the way.
Data-Obsessed: You live in the dashboards. You understand how a 1% shift in agent retention or recruitment conversion impacts the total group P&L.
People Leader: You have managed large, diverse and international teams and know how to inspire excellence.
Resilience: You are comfortable with the "Swiss-level" of quality and the "Startup-level" of speed.

Benefits

Executive Base Salary: A competitive base salary aligned with the Swiss services and scale-up market.
Short-Term Incentive (STI) Bonus: A generous annual performance bonus tied directly to group P&L, retention, and operational efficiency metrics.
Pension Plan: A private Swiss pension scheme (LPP/BVG) with employer contributions to maximize long-term security.
Comprehensive Insurance: Health, accident and daily sickness allowance insurance, ensuring peace of mind for you and your family.
Equity Share Ownership Plan (ESOP): A substantial equity package that makes you a true partner in Batgroup’s mission and long-term valuation growth.
Long-Term Incentive Plan (LTIP): Equity grants that vest over 3 to 5 years, rewarding sustained operational excellence.
Milestone Bonuses: Financial kickers tied to major company milestones, such as successful growth of our Lisbon hub.
Frictionless Travel Setup: A travel policy for your regular movements between the Swiss HQ and Lisbon hub.Executive Training: A framework dedicated to continuous leadership development, executive coaching, or elite networking organizations (e.g., YPO).
Complimentary Batmaid Services: A dedicated cleaning allowance so you can experience our top quality service firsthand.
Team Offsites: Regular executive offsites, leveraging our European Hubs across Switzerland (Lausanne & Zurich), Luxembourg, Warsaw and Lisbon for strategic planning and team bonding in a dynamic environment.
Ultimate Tech Stack: A flexible tech stack to ensure you are working under the best conditions to make you successful.

Direkt bewerben

Erweiterte Suche

director of program Jobs in zürich, zh

Group Chief Operating Officer (COO)

Senior Director, Finance - CIO, Operations & Technology

Senior Medical Director, Nephrology, Global Medical Affairs

Director, Nonclinical Due Diligence & External Innovation

Global Diagnostics and Disease Area Strategist, Alzheimer’s

Jr HR Business Partner

Sr Manager / Associate Director Regulatory Affairs - Swiss Affiliate

Senior Director Work, Rewards & Careers

Personal Assistant with support of NCCR HR & Equal Opportunity activities

Enterprise Architect Director

Associate Director, Quality

Sales Area Manager Switzerland

Lifesciences Applied Advisory Managing Consultant, Senior Manager, English

Senior Specialist Legal Editor, Practical Law Employment

Director, Zurich (EE - Turkey)

Senior Manager, Client Lead

Digital Workplace Technologies Leader / IT Services Manager (m/f/d)

Industry Process Expert

Other jobs to consider

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