20 beste Stellen als product support in baden, ag – aktuell auf Personalsuche

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Technical Support Specialist 80-100%

IKEA -
Dietlikon, ZH

Jetzt bewerben

Details zur Stelle

Festanstellung | Pensum: 90-100%
vor 12 Tagen

Leistungen

Kostenloser Parkplatz
Eltern-/Erziehungsurlaub
Personalrestaurant

Qualifikationen

Wartung
Englisch
IT-Infrastruktur
Projektmanagement
Hardware
Erfahrung in der IT
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Zürich (Dietlikon)
Employment type

Full Time Permanent co-worker
Department

IT & Digital Solutions
Deadline

2026-09-13

Candidate profile (title) Who you are

Candidate profile (text) - Default language As a Technical Support Specialist, you ensure the smooth operation and business continuity of digital products and IT services across the store in Dietlikon. You combine hands-on support with proactive maintenance and stakeholder collaboration.

Experience in IT support, technical services, or high passion within this Field
Solid understanding of hardware, software, and IT infrastructure
Familiarity with IT service management, IKEA processes and tools
Strong problem-solving skills and ability to work independently
Customer-oriented with excellent communication skills
Ability to manage multiple priorities in a dynamic environment
Basic understanding of project and change management
Interest in digital innovation and emerging technologies
Fluent in German and good understanding in English

Key responsibilities (title) Your responsibilities

Key responsibilities (text) • Ensure availability of digital products and platforms

Manage IT asset lifecycle (inventory, procurement, deployment)
Provide 2nd-level support for hardware and software
Support rollouts, upgrades, and new site setups
Perform monitoring and preventive maintenance
Resolve and prioritize incidents, escalate when needed
Support projects and global deployments
Train on-site staff and new hires

Local section (title) Do you think that would work for you?

Local section (text) We want our employees to be happy and healthy.

It also means saying 'thank you'!

Our way of saying thank you:

28 vacation days (based on a 100% workload)
8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
Very attractive social benefits
15% staff discount on your purchase - in every Swiss IKEA store
You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket
Free parking facilities
Unlimited access to the LinkedIn learning platform
Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
Bonus payments for all employees

There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad. Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.

That's it from us.

That was a lot of information. We'd love to find out more about you. Just click on "Apply now" and off you go.
We review applications on an ongoing basis and may stop the application process as soon as we have found the right person. So please apply as soon as possible.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Jetzt bewerben

Erweiterte Suche

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Ich möchte aktuelle Job-E-Mails für Stellen als product support in baden, ag erhalten

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